Frequently Asked Questions

Everything you need to know about shopping with The Boutique.

What is your shipping policy?

We offer standard and expedited shipping worldwide. Orders over $150 qualify for free standard shipping, and most domestic orders arrive within 3-5 business days.

How do I return or exchange an item?

We accept returns and exchanges within 30 days of delivery. Items must be in their original condition with tags attached. Simply visit our returns portal to generate a prepaid shipping label.

How can I track my order status?

Once your order is processed, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.

What payment methods do you accept?

The Boutique accepts all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment options like Klarna and Afterpay.

How do I know which size to choose?

Each product page includes a detailed size guide and fit notes. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style experts for advice.

Are your garments ethically sourced?

Yes, we prioritize sustainable practices and work exclusively with manufacturers who guarantee fair wages and safe working conditions for all artisans.